At Lilian Voyage, we are committed to delivering your gear safely and promptly. Please read our shipping policy below for important information regarding order handling and delivery.
1. Payment Method
We currently offer Cash on Delivery (COD) as our only payment option. Please ensure someone is available to receive and pay for your order at the time of delivery.
2. Order Processing Time
Orders are typically processed within 1–3 business days after confirmation. You will receive a notification once your order has been packed and shipped.
3. Delivery Time
Delivery times may vary depending on your location. Most orders are delivered within 1–3 business days after dispatch. Delays may occur due to weather, location, or courier availability.
4. Delivery Areas
We currently ship to most regions within the country. If you’re unsure whether we deliver to your area, feel free to contact us for confirmation.
5. Failed Deliveries
If the delivery attempt is unsuccessful due to unavailability or refusal to pay upon delivery, the order may be canceled. Please ensure accurate shipping information and availability to avoid issues.
6. Contact Us
For any shipping-related questions, feel free to contact us at:
📧 [email protected]